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Sunday, December 11, 2011

MY SHOPPING EXPERIENCE AT STYLECRAZE.COM

When an amateur makeup artist from Hyderabad sets on a mission to provide the best in cosmetics & beauty care products to Indians at affordable prices combined with legendary customer service,you can be sure that customers are in for a treat!

Introducing www.stylecraze.com which promises the best product range coupled with exemplary service


BRAND SELECTION AT STYLECRAZE.COM

As per Chetana the advantages of buying from StyleCraze are
a. Get access to the Largest collection of Cosmetics & Beauty care brands at one place
b. Upto 25% lower prices than Retail stores - No physical stores implies less costs, we prefer to pass this on to the customer in terms of lower prices
c. Amazing Customer Service: We pride in our Customer Service. All the products on the site are in stock & ready to ship. So we ship within a maximum of 3 Business days of receiving the order

STYLECRAZE.COM has an extensive Bourjois collection, its a treat for girls who have lusted after Bourjois products but found its availability in stores to be an issue, this is heaven sent!



MAX FACTOR COLLECTION AT STYLECRAZE.COM

NYX COLLECTION AT STYLECRAZE.COM




COLORBAR COLLECTION AT STYLECRAZE.COM


NAIL ENAMEL COLLECTION AT STYLECRAZE.COM

MY PACKAGE

Promptly delivered in the promised 3 days.

My tiny little haul :), the products come individually packaged in bubble wrap and the packaging is stuffed with thermocol to prevent transit damage.The white thermocol beads went all over the place as soon I opened the packaging, it felt like Snowflakes at Christmas time!!!
After the momentary thrill of Christmassy feel was over cleaning up the thermocol beads was a royal pain, I hope they improve the packaging material soon.


I received email confirmations from Stylecraze.com confirming my order status and invoice details. Here's the snapshot of my invoice.I was offered a discount coupon by Stylecraze, but the rest of the purchase was paid by my own hard earned moolah.I paid for my order through Credit card while Debit card, net banking and COD are also available.


HIGHLIGHTS OF STYLECRAZE.COM
  • 3 Day Shipping
  • 100% Authentic brands
  • Cash on Delivery,Net banking, Credit Card & Debit card accepted
  • 7 day return policy
  • Free shipping on RS 250/- and above
  • Extensive brand selection includes NYX, Maxfactor,Bourjois,Colorbar
  • Male grooming products and Electronics available at Stylecraze.com
WHAT NEEDS IMPROVEMENT
  • The brand selection is great but more shades range are required in OPI nail enamel & Revlon Colorstay foundation categories
  • Improvement in packaging material- please change those thermocol beads!
OVERALL THOUGHTS-I found the entire website interface easy to navigate, great brand selection, discounts are offered on majority of the products available at the store. 
The invoicing and shipping is very prompt, package was delivered securely. I interacted with Chetana (founder & owner of Stylecraze) through mail & on FB.I was impressed with her high customer focus and prompt responses.
I'd highly recommend Stylecraze.com.They'll be launching an Year End Sale, so stay tuned for more updates

Have you shopped from Stylecraze.com? Do share your experience :)

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12 comments:

  1. Woww nice haul, do review the faces stackable 4 sure!

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  3. Hi Pooja, Thanks for the wonderful review. We are definitely removing the Thermocol balls. (Got this feedback from quite a few people.

    Eager to greet you again.

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  4. Hi Manya- Stackables review coming up soon! stay tuned

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  5. Nice haul! That's a great review!

    www.mytakeonfashionandbeauty.blogspot.com

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  6. Chetana-Glad to hear that the thermocol balls are being replaced! Wish you & Stylecraze.com all the very best

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  7. Mytakeonfashiononbeauty- Thanks ,Hauls are always nice:D

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  8. i'm in love with the store too. some really dedicated customer service team here

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  9. Vanity-Yes I'm glad so many hard to find brands are now online, plus Stylecraze customer service is great

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  10. @IBC

    Could you please tell me how to contact their customer support? I am not able to get through to the email address on their website.

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  11. Swati- Hi You can try these contact numbers 040 40120044,Cell no. 08790099777 else you can mail your queries to chetana@stylecraze.com

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  12. Hi Pooja, thanks for your awesome product review, taking a note on it.
    Fashion designing India

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